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Doctor Appointment App Development: Doctor Booking App 

Doctor appointment app development is for healthcare entrepreneurs, doctors, clinics and healthcare professionals to work efficiently and effectively in this digital age. Healthcare startups can customize it with features similar to Teladoc, Babylon Health, Amwell, MDLive, Practo, Zocdoc to create an on-demand standalone app or combine it with their existing healthcare business model.

Doctor appointment app development pc and mobile LD

What Is Doctor Appointment App Development?

Doctor appointment app doctor profile

Healthcare apps are imperative in this digital age as it helps patients receive healthcare benefits at their convenience. Doctor appointment app development ensures that mobile applications built for the healthcare will inform patients and healthcare professionals about hassle-free healthcare treatment support, tracking the progress and assisting future treatment with necessary information.

How to build Healthcare Apps?

• Identify pain points that needs to be solved
• Identify target audience
• Decide on the software and technology
• The app features to be finalized
• Privacy and compliance to be checked

Doctor appointment app doctor profile
Doctor appointment app development video call

Modes Of Treatment

Doctor appointment app development video call

Patients have 3 different modes of treatment in our healthcare app.

1. Clinical Appointments
2. Doctor Home Visit Appointment
3. Remote Consultation via Video Call

In depth info will help patients select a favorite doctor directly on mobiles. The user has to key in all necessary details of their illness. Patients can also track the doctor as he makes his way for the scheduled visit. Interactions are encrypted and stored as per HIPPA for future reference. Doctor – Patient confidentiality is maintained.

Patients have 3 different modes of treatment in our healthcare app.

1. Clinical Appointments
2. Doctor Home Visit Appointment
3. Remote Consultation via Video Call

In depth information will help them to select a favorite doctor directly from their mobiles. The user has to key in all necessary details of their illness. Patients can also track the doctor as he makes his way for the scheduled visit. Interactions are encrypted and stored as per HIPPA for future reference. Doctor – Patient confidentiality is maintained.

DOCTORS CAN TAKE APPOINTMENT FROM A PC

Doctor screen laptop

Doctors usually have easy access to their PC while working rather than a mobile device. Hence we have provided an option for doctors to fix appointments with patients from their PC itself.

The doctor can ask patients relevant questions while booking an appointment and which is made available to the healthcare professional to enable accurate consultation.

Questions to the patient are enquired based on their symptoms. These symptoms can in fact be searched on the app by the patient for easy reference.

We understand that doctors usually have easy access to their PC while working rather than a mobile device. Hence we have provided an option for doctors to fix appointments with patients from their PC itself.

The doctor can ask the patient several questions while booking an appointment and this is made available to the health care professional to enable more accurate consultation.

Questions are asked to the patient based on the patient’s symptoms. These symptoms can in fact be searched on the app by the patient for easy reference.

Doctor screen laptop
Doctor appointment app Favorite doc

Doctor Flow

Doctor appointment app Favorite doc

Initially the Doctor has to sign up on the app by providing information such as location, specialization, education, experience, picture, certifications, fees for each mode of treatment, etc.

The doctor can accept or decline an appointment (clinical visit, home visit or telemedicine) depending on his schedule. They can also check out their schedule comprising of: home visits, clinical appointments or telemedicine calls.

When a doctor visits a home for appointment there are several stages: On The Way, Arrived, Appointment Started, Appointment Completed. After that creates the prescription, invoice and rates the patient.

The Doctor has to first sign up on the app by providing information such as location, specialization, education, experience, picture, certifications, fees for each mode of treatment, etc.

The doctor can either accept or decline an appointment (clinical visit, home visit or telemedicine) depending on his volition. They can also check out their schedule comprising of: home visits, clinical appointments or telemedicine calls.

During a home visit appointment, the doctor endorses: On The Way, Arrived, Appointment Started, Appointment Completed. After that creates the prescription, invoice and rates the patient.

Patient Flow

Doctor appointment app add symptoms

Patient can schedule the mode of treatment that is convenient for themselves or a dependent after onboarding the dependent on the app. Provide necessary details of ailments. Give all necessary information on symptoms, add notes or images too.

Choose healthcare professionals (and create a fav doctor list) and book appointment as per availability from a list using filtering options such as: certifications, specialization, reviews, ratings, fees, languages spoken, etc.

Prescription and invoice are raised by the doctor after the consultation that can be viewed by the patient. Provide ratings/reviews for doctors.

Patient can schedule any mode of treatment for themselves or a dependent after onboarding the dependent on the app. Provide necessary details of ailments. Give all necessary information on symptoms, add notes or images too.

Choose a healthcare professional (and create a favorite doc list) and book appointment as per availability from a list using filtering options such as: certifications, specialization, reviews, ratings, fees, languages spoken, etc.

The prescription and invoice raised by the doctor after the consultation can be viewed by the patient. Provide ratings/reviews for doctors.

Doctor appointment app add symptoms
Doctor appointment app admin panel

System Admin

Doctor appointment app admin panel

Admin can track all Online Healthcare Professionals in realtime / live on a map and follow them as they move around the city. Admin can manage customer profiles directly. Admin can create / approve doctor profiles who are there as individuals or are from hospital / clinics. System admin can send notifications to both Healthcare Professionals and customers directly from the admin panel. Admin can also initiate a payment directly to the Healthcare Professional’s attached bank account. In the admin panel set parameters to endorse reviews and rating so as to maintain quality standards.

Admin can track all Online Healthcare Professionals in realtime / live on a map and follow them as they move around the city. Admin can manage customer profiles directly. Admin can create / approve doctor profiles who are there as individuals or are from hospital / clinics.

System admin can send notifications to both Healthcare Professionals and customers directly from the admin panel. Admin can also initiate a payment directly to the Healthcare Professional’s attached bank account. In the admin panel, we can set the parameters for the reviews and rating so as to keep the quality standards high.

ADMIN PANEL

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

HEALTHCARE PROVIDER MANAGEMENT

Manage various on-demand healthcare providers registering on your Uber for Doctors App – Accept or reject as necessary.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

VIEW RECORDED VIDEO CALLS

View Telemedicine consultation recordings after they are completed which is an important security feature.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

PROMOTIONS & REFERRALS

Setup and manage promotion codes and referral campaigns on your customized on demand platform.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

TRACK APPOINTMENTS

View all healthcare consultations being placed in real-time.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

ACCOUNTING

Complete financial accounting system to keep track of earnings for various healthcare professionals registered on the app.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

PAYROLL

Payroll management system integrated in our software, to manage cash & card earning of healthcare providers with direct payment to their accounts.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

MANAGE SPECIALIST

Manage various on demand doctor categories present on your customised application.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

BIRD’S VIEW

View all appointments & consultations in real-time on a map across cities or zones.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

PRE APPOINTMENT SURVEY

Create pre-appointment questions for various symptoms

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

SEND REAL TIME PUSH NOTIFICATION

Send push notifications to healthcare professionals and customers directly from the app regarding updates.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

RATINGS & REVIEWS

Keep a tab on the healthcare providers and maintain high quality standards using ratings and reviews of customers.

commission-img

COMMISSION SETUP

Setup the app commission for various healthcare professionals.

Popular Healthcare Apps In On Demand Doctor Domain

Innovative Features Of Doctor On Demand App Software

Doctor Appointment App Development For Healthcare Professionals, Clinics, Hospitals And Entrepreneurs

Patient App

Customer / Patient
On-boarding

1) Supports Login with:

  • Facebook
  • Phone Number
  • Email

2) Retrieve password either via email or phone number

Add Dependents

1) The Dependents feature is used for adding dependents and their preferences, like a dependent might need a wheelchair or might have some special needs. A customer can enter all his data during doctor appointment app development and can do booking for a dependent.

2) A tracking link is shared via Text message with the dependent so that they can track the Healthcare Professional just like how the customer using the app can.

Select & Book Healthcare professionals

1) Browse profiles of Healthcare Professionals and the one that suits can be directly booked.

2) This model is used as a marketplace model.

3) For scheduled and subscription based bookings the system checks for the availability of a schedule before booking.

Symptom Setup

1) Symptoms are set up.

2) Symptoms are set up under symptom groups and categories,

3) Symptoms can be searched on the app and then users can find and book doctors specialized for those kind of illness. 

Questionnaire Setup

1) Questions are asked to the patient based on the patient’s symptoms.

2) These questions need to be answered by the patient while booking an appointment. This will help the healthcare professional to be ready for the consultation.

3) Symptoms are linked with each specialty because patients search for symptoms and then find the healthcare professional who can find a remedy for their issue.

Secure TeleMedicine Module

1) Certain specialties can also be setup such that the Healthcare Professionals in that category can be booked for remote consultations that they can held over an audio or video call.

2) This module of doctor appointment app development is perfect for people looking to build a telemedicine app for booking doctor consultations etc.

3) App to app calling integrated using our custom secure WebRTC based calling module without using any 3rd party libraries like Quickblox etc.

Customer Wallet/Statement

This will reflect all the transactions done by a customer on the doctor appointment app development. All payments made by cash / card and all wallet credits / debits. This statement gives the app a report of all that the customer spent on the app.

This wallet is also used to store pre-paid money and can also be used to received loyalty points and any adjustments made by the admin for a past booking. A soft and hard limit is set for each customer.

Soft limit denotes a warning that the customer is close to hitting their hard limit and if hard limit is hit the customer will not be able to do any more cash bookings on the system till they clear their pending balance.

A manual credit/debit option exists here to make any adjustments in the customer’s account for failed Bookings, customer compensation etc.

Doctor App

Healthcare Professional Onboarding

1) Supports Login with:

  • Phone Number
  • Email

2) Detailed Healthcare Professional registration form where the Healthcare Professional can add all profile related information and uploads all documents.

3) Healthcare Professionals can be independent practitioners or can be working under hospitals.

4) Retrieve password via phone number or email.

5) The healthcare services are setup as a marketplace where all professionals can set their own consultation fees.
View a professional’s profile before booking a consultation. Professionals can update their profile details from the partner app.

The details that can be updated are:

  • ABOUT
  • EDUCATION BACKGROUND
  • SPECIALITIES
  • PAST REVIEWS
  • LANGUAGES KNOWN

6) View online Healthcare Professionals, Healthcare Professionals who are logged in and are offline and Healthcare Professionals who are logged in but have some issue publishing their location (phone has switched off) are tagged as timeout during the doctor appointment app development process.

Healthcare Professional Schedule Management

1) The app comes with a schedule management feature by which the Healthcare Professionals can mark their availability for different days and can also set what location they would be available at.

2) The system while doing SCHEDULED or SUBSCRIPTION bookings looks for Healthcare Professionals who have open schedules to list them on the app.

Healthcare Professional Plans

1) Create Healthcare Professional plans, where you can set the following:

  • App Commission either % or fixed
  • Healthcare Professional referral commission – the % this Healthcare Professional will get by referring another Healthcare Professional.
  • Plan cost

2) This system can be extended to create a subscription system where the Healthcare Professional needs to pay a subscription every month to be live on the system.

Healthcare Professional Wallet/Statement

This will reflect all transactions done for a Healthcare Professional. Doctor appointment app development ensures to keep record of all the cash collected by the Healthcare Professional, the money owed to the Healthcare Professional by the app for credit card / wallet bookings. The closing balance of this system indicates the money owed by / to the Healthcare Professional.
If theVaidG Rate Card balance is negative then it means that the app owes money to the Healthcare Professional and if the balance is positive then it means that the Healthcare Professional has excess cash and has to pay the app, the app’s commission for all the cash tasks. A soft limit and hard limit is set for each Healthcare Professional.
The limit indicates the cash in hand for the Healthcare Professional. If the Healthcare Professional’s hard limit is hit, then the Healthcare Professional will not receive any more cash bookings till they clear their dues. This is a good way to restrict risk per Healthcare Professional.
A manual credit/debit option exists here to make any adjustments in the Healthcare Professional’s account for failed Bookings, Healthcare Professional compensation etc.

System Admin

City Setup

1) Cities are setup as zones on the admin.

2) Enable / Disable the following for each city:

  • Payment gateway to be used
  • Currency
  • Customer wallet and configure limits
  • Healthcare Professional wallet and configure limits
  • Cash payment

Specialties Setup

1) Specialties can be setup directly from the admin. Every professional has a specialty and the details for each specialty can be setup from this section.

2) The healthcare services are setup as a marketplace where all professionals can set their own consultation fees.

3) The website banner images, the app icons etc can be configured directly on this page.

4) Option to add as many Specialties as necessary, there is no limit to the number of services you can add on the app.

5) Symptoms are linked with each specialty because patients usually search for symptoms and then which healthcare professional.

Cancellation Fee Logic

1) Cancellation fee can be setup for each specialty.

2) Cancellation fee can be applied if the booking is cancelled by the customer after it was accepted by the Healthcare Professional.

3) Cancellation fee can also be applied if the customer cancels after the Healthcare Professional is on the way.

4) If the booking is Cash Mode booking and was cancelled by the customer, it will be added to the next invoice.

Healthcare Professional Management

1) Manage Healthcare Professional profiles, approve / reject new requests.

2) Ban Healthcare Professionals who don’t comply directly from the admin.

3) View online Healthcare Professionals, Healthcare Professionals who are logged in and are offline and Healthcare Professionals who are logged in but have some issue publishing their location (phone has switched off for example) are tagged as timeout.

Hospital Profile Management

1) Admin can create/approve profiles for hospitals.

2) Professionals can select the hospital where they practice while signing up in the app.

Appointment Management

1) View appointments that are in-dispatch queue and are not assigned to any Healthcare Professional on the UNASSIGNED tab.

2) Manage on-going appointments, update the status in case the Healthcare Professional faces any issue with their app.

3) View dispatch logs to see which Healthcare Professional each booking has been dispatched to, this is great for debugging on the app if it is working or not and if the app itself is dispatching the booking to all the available Healthcare Professionals.

4) View all completed, cancelled and expired (requested but not Healthcare Professional matched) appointments.

5) View all details of the appointment in one place, including waiting time, appointment time, etc.

Birds View

1) Track all Online Healthcare Professionals live on a map and follow them live as they move around the city.

2) Healthcare Professional device metrics are available to better manage Healthcare Professional fleet. Phone battery status, phone location services status, app version, are visible for each Healthcare Professional. For Healthcare Professionals their last location is updated so we know exactly where the Healthcare Professional is at any time.

Healthcare Professional Acceptance Rate

View the performance report of Healthcare Professionals with respect to their ACCEPTANCE RATE.

This is an important metric to determine Healthcare Professional how many bookings the Healthcare Professional has received but has not accepted. This metric can ensure all your partners keep a high customer satisfaction rate.

Send Push Notifications

System admin can send notifications to both Healthcare Professionals and customers directly from the admin panel. These notifications are sent as Push Notifications to the devices of the users.

The notifications can be sent to:

  • Healthcare Professionals and customers in a particular city
  • To a selected set of Healthcare Professionals / customers.
  • To all customers
  • To all Healthcare Professionals

Review and Rating

In the admin panel, we can set the parameters for the reviews as well as the rating for example Focus Cleanliness, etc. We have all the reviews & rating given for every booking updated in the review page.

Additional Features

Promo Campaigns

1) The Promo campaign model is designed as a loyalty program with the trigger-workflow model. If certain criteria are met, then the reward workflow is triggered.

The configurations for the triggers are:

  • City (Which city is the promo campaign for)
  • Speciality (You can configure it work with selected specialities)
  • Payment Method (Promo code is valid only for the certain payment methods or all)
  • Start and End date of the campaign
  • Number of appointments to be completed in the duration of the campaign.
  • Total value of appointments to be completed in the duration of the campaign.
  •  Total claim count for the promo code if the promo code is set as the reward.
  •  Number of claims allowed per user of the promo code generated.
  •  Wallet credit if the reward is set as a wallet credit.

The workflows once the set criteria for the campaign are met, could be:

  • Generate and release a promo code.
  • Credit the user’s wallet with some money to be used on the app

2) Analytics are available for:

  • Appointments qualifying the required criteria.
  • Rewards unlocked
  • When the reward was claimed.

Business Analytics and Reports

1) Financial reports for:

  • Customer spend
  • Healthcare Professional earnings
  • App earnings
  • Payment gateway spend

2) Appointment reports for:

  • Completed appointments
  • Estimates generated
  • Cancelled appointments
  • Expired appointments.

3) Heat maps for new appointment requests.

4) Appointments reports per Healthcare Professional/customer

5) Cash booking reports / card booking reports / wallet booking reports

6) Mail delivery reports powered by mailgun

7) Text message delivery report powered by Twilio

8) Stripe.com card payments report

9) Stripe.com Healthcare Professional payout logs

10) Promo code consumption reports

11) Promo campaign reports

12) Referral campaign reports

13) Healthcare Professional performance reports that include acceptance rate, average rating.

Marketing & SEO

Market Basket Analysis [MBA]

Market Basket Analysis is a key technique utilized by both eCommerce and non-eCommerce platforms to fathom relations between products.

Banners

Banners are effective ways of attracting subscribers to promotions, offers, new products, new categories, new brands, or basic info.

Smart Alerts

Smart Alerts helps to re-target lost users or potential users in a very effective manner. Based on the user segments, automatic alerts could be sent to the customers triggered by events.

Ratings

Define parameters such that customers can rate their experience on the platform for every experience and generate average ratings for doctors / healthcare professionals on the platform.

Offers

The banners, as explained earlier can lead to a category, brand or offers. Offers are a great way to attract customers into buying more from the platform and therefore more revenue.

Referral Campaigns

The referral campaign module is a loyalty program with the trigger-workflow model. If certain criteria are met, then the reward workflow is triggered for both the new user and the user whose referral code was consumed.

Promo Codes

Promo Codes are always an innovative manner to attract more users to visit your application by giving them discounts when the coupons are applied to avist.

24/7 Support

Dedicated support team

The Appscrip support team is available 24 / 7 by email, live chat, and phone to assist you.

Appscrip Help Center

We also provide commonly asked questions, user guides, and tutorials in the Appscrip Help Center.

Discussion forums

We also invite you to our community discussion forums. Please take part in conversations regarding marketing, accounting, and other interesting topics.

Customer / Patient On-boarding

1) Supports Login with:
a) Facebook
b) Phone Number
c) Email
2) Retrieve password either via email or phone number

Add Dependents

1) The Dependents feature is used for adding dependents and their preferences, like a dependent might need a wheelchair or might have some special needs. A customer can enter all his data on the app and can do bookings for a dependent.
2) A tracking link is shared via Text message with the dependent so that they can track the Healthcare Professional just like how the customer using the app can.

Select & Book Healthcare professionals

1) Browse profiles of Healthcare Professionals and the one that suits can be directly booked.
2) This model is used for the marketplace model.
3) For scheduled and subscription based bookings the system checks for the availability of a schedule before dispatching.

Symptom Setup

1) Symptoms are set up.
2) Symptoms are set up under symptom groups and categories,
3) Symptoms can be searched for on the app and then users can look for doctors that can help them cure their symptoms.

Questionnaire Setup

1) Questions are asked to the patient based on the patient’s symptoms.
2) These questions are answered by the patient while booking an appointment is made available to the health care professional to enable more accurate consultation.
3) Symptoms are linked with each specialty because patients usually search for symptoms and then which health-care professional can help them cure their issue.

Secure TeleMedicine Module

1) Certain specialties can also be setup such that the Healthcare Professionals under them can be booked for remote consultations that they can complete over an audio or video call.
2) This module is perfect for people looking to build say a telemedicine app for booking doctor consultations etc.
3) App to app calling integrated using our custom secure WebRTC based calling module without using any 3rd party libraries like Quickblox etc.

Customer Wallet/Statement

This will reflect all the transactions done by a customer on the app. All payments made by cash / card and all wallet credits / debits. This statement gives the app a report of all that the customer spent on the app.
This wallet is also used to store pre-paid money and can also be used to received loyalty points and any adjustments made by the admin for a past booking. A soft and hard limit is set for each customer.
Soft limit denotes a warning that the customer is close to hitting their hard limit and if hard limit is hit the customer will not be able to do any more cash bookings on the system till they clear their pending balance.
A manual credit/debit option exists here to make any adjustments in the customer’s account for failed Bookings, customer compensation etc.

Healthcare Professional Onboarding

1) Supports Login with:
a) Phone Number
b) Email
2) Detailed Healthcare Professional registration form where the Healthcare Professional can add all profile related information and uploads all documents.
3) Healthcare Professionals can be independent practitioners or can be working under hospitals.
4) Retrieve password via phone number or email.
5) The health care services are setup as a marketplace where all professionals can set their own consultation fees.
View a professional’s profile before booking a consultation. Professionals can update their profile details from the partner app. The details that can be updated are:
a) ABOUT b) EDUCATION BACKGROUND c) SPECIALITIES d) PAST REVIEWS e) LANGUAGES KNOWN
6) View online Healthcare Professionals, Healthcare Professionals who are logged in and are offline and Healthcare Professionals who are logged in but have some issue publishing their location (phone has switched off for example) are tagged as timeout.

Healthcare Professional Schedule Management

1) The app comes with a schedule management feature by which the Healthcare Professionals can mark their availability for different days and can also set what location they would be available at.
2) The system while doing SCHEDULED or SUBSCRIPTION bookings looks for Healthcare Professionals who have open schedules to list them on the app.

Healthcare Professional Plans

1) Create Healthcare Professional plans, where you can set the following:
a) App Commission either % or fixed
b) Healthcare Professional referral commission – the % this Healthcare Professional will get by referring another Healthcare Professional.
c) Plan cost
2) This system can be extended to create a subscription system where the Healthcare Professional needs to pay a subscription every month to be live on the system.

Healthcare Professional Wallet/Statement

This will reflect all the transactions done for a Healthcare Professional. This keeps a record of all the cash collected by the Healthcare Professional, the money owed to the Healthcare Professional by the app for credit card / wallet bookings. The closing balance of this system indicates the money owed by / to the Healthcare Professional.
If theVaidG Rate Card balance is negative then it means that the app owes money to the Healthcare Professional and if the balance is positive then it means that the Healthcare Professional has excess cash and has to pay the app, the app’s commission for all the cash tasks. A soft limit and hard limit is set for each Healthcare Professional.
The limit indicates the cash in hand for the Healthcare Professional. If the Healthcare Professional’s hard limit is hit, then the Healthcare Professional will not receive any more cash bookings till they clear their dues. This is a good way to restrict risk per Healthcare Professional.
A manual credit/debit option exists here to make any adjustments in the Healthcare Professional’s account for failed Bookings, Healthcare Professional compensation etc.

City Setup

1) Cities are setup as zones on the admin.
2) Enable / Disable the following for each city:
a) Payment gateway to be used
b) Currency
c) Customer wallet and configure limits
d) Healthcare Professional wallet and configure limits
e) Cash payment

Specialties Setup

1) Specialties can be setup directly from the admin. Every professional has a specialty and the details for each specialty can be setup from this section.
2) The health care services are setup as a marketplace where all professionals can set their own consultation fees.
3) The website banner images, the app icons etc can be configured directly on this page.
4) Option to add as many Specialties as necessary, so there is no real limit to the number of services you can add on the app.
4) Symptoms are linked with each specialty because patients usually search for symptoms and then which health-care professional can help them cure their issue.

Cancellation Fee Logic

1) Cancellation fee can be setup for each specialty.
2) Cancellation fee can be applied if the booking is cancelled by the customer after it was accepted by the Healthcare Professional.
3) Cancellation fee can also be applied if the customer cancels after the Healthcare Professional is on the way.
4) If the booking is Cash Mode booking and was cancelled by the customer, it will be added to the next invoice.

Healthcare Professional Management

1) Manage Healthcare Professional profiles, approve / reject new requests.
2) Ban Healthcare Professionals who don’t comply directly from the admin.
3) View online Healthcare Professionals, Healthcare Professionals who are logged in and are offline and Healthcare Professionals who are logged in but have some issue publishing their location (phone has switched off for example) are tagged as timeout.

Hospital Profile Management

1) Admin can create/approve profiles for hospitals.
2) Professionals can select the hospital where they practice while signing up in the app.

Appointment Management

1) View appointments that are in, in-dispatch queue and are not assigned to any Healthcare Professional on the UNASSIGNED tab.
2) Manage on-going appointments, update the status in case the Healthcare Professional faces any issue with their app.
3) View dispatch logs to see which Healthcare Professional each booking has been dispatched to, this is great for debugging on the app if it is working or not and if the app itself is dispatching the booking to all the available Healthcare Professionals.
4) View all completed, cancelled and expired (requested but not Healthcare Professional matched) appointments.
5) View all details of the appointment in one place, including waiting time, appointment time, etc.

Birds View

1) Track all Online Healthcare Professionals live on a map and follow them live as they move around the city.
2) Healthcare Professional device metrics are available to better manage Healthcare Professional fleet. Phone battery status, phone location services status, app version, are visible for each Healthcare Professional. For Healthcare Professionals their last location is updated so we know exactly where the Healthcare Professional is at any time.

Healthcare Professional Acceptance Rate

View the performance report of Healthcare Professionals with respect to their ACCEPTANCE RATE. This is an important metric to determine Healthcare Professional how many bookings the Healthcare Professional has received but has not accepted. This metric can ensure all your partners keep a high customer satisfaction rate.

Send Push Notifications

System admin can send notifications to both Healthcare Professionals and customers directly from the admin panel. These notifications are sent as Push Notifications to the devices of the users. The notifications can be sent to:
a) Healthcare Professionals and customers in a particular city
b) To a selected set of Healthcare Professionals / customers.
c) To all customers
d) To all Healthcare Professionals

Review and Rating

In the admin panel, we can set the parameters for the reviews as well as the rating for example Focus Cleanliness, etc. We have all the reviews & rating given for every booking updated in the review page.

Promo Campaigns

1) The Promo campaign model is designed as a loyalty program with the trigger-workflow model. If certain criteria are met, then the reward workflow is triggered. The configurations for the triggers are: a) City (Which city is the promo campaign for)
b) Speciality (You can configure it work with selected specialities)
c) Payment Method (Promo code is valid only for the certain payment methods or all)
d) Start and End date of the campaign
e) Number of appointments to be completed in the duration of the campaign.
f) Total value of appointments to be completed in the duration of the campaign.
g) Total claim count for the promo code if the promo code is set as the reward.
h) Number of claims allowed per user of the promo code generated.
i) Wallet credit if the reward is set as a wallet credit.
The workflows once the set criteria for the campaign are met, could be:
a) Generate and release a promo code.
b) Credit the user’s wallet with some money to be used on the app.
2) Analytics are available for:
a) Appointments qualifying the required criteria. b) Rewards unlocked
c) When the reward was claimed.

Business Analytics and Reports

1) Financial reports for:
a) Customer spend
b) Healthcare Professional earnings
c) App earnings d) Payment gateway spend
2) Appointment reports for:
a) Completed appointments
b) Estimates generated
c) Cancelled appointments
d) Expired appointments.
3) Heat maps for new appointment requests.
4) Appointments reports per Healthcare Professional/customer
5) Cash booking reports / card booking reports / wallet booking reports
6) Mail delivery reports powered by mailgun
7) Text message delivery report powered by Twilio
8) Stripe.com card payments report
9) Stripe.com Healthcare Professional payout logs
10) Promo code consumption reports
11) Promo campaign reports
12) Referral campaign reports
13) Healthcare Professional performance reports that include acceptance rate, average rating.

Market Basket Analysis [MBA]

Market Basket Analysis is one of the key techniques used by both eCommerce and non-eCommerce platforms to uncover associations between products.

Banners

Banners are an effective way of attracting users to promotions, offers, new products, new categories, new brands, or basic information.

Smart Alerts

Smart Alerts helps restaurants or a platform to re-target lost users or potential users in a very effective manner. Based on the user segments, automatic alerts could be sent to the customers triggered by events.

Ratings

Define parameters for customers to rate their experience on the platform for every order and generate average ratings for stores, and drivers on the platform.

Offers

The banners, as explained in the last section could lead to a category, brand or offers. Offers are a great way to attract customers into buying more from the platform and therefore more revenue.

Referral Campaigns

The referral campaign module is designed as a loyalty program with the trigger-workflow model. If certain criteria are met, then the reward workflow is triggered for both the new user and the user whose referral code was consumed.

Promo Codes

Promo Codes are a great way to attract more users to order from the application by giving them discounts when the coupons are applied to orders.

Dedicated support team

The Appscrip support team is available 24 hours a day, 7 days a week, by email, live chat, and phone.

Appscrip Help Center

Find commonly asked questions, user guides, and tutorials in the Appscrip Help Center.

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Technology Used For Food Delivery Software

nodejs
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

Technologies

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App
Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

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FAQ'S

All our products can be scaled vertically and horizontally. All the backend components can be dockerized and clustered. Our products are built to support 100’s of thousands of users. A good solid server infrastructure as shown below is a good example of a configuration built for scale.

Doctor Appointment App Development Doctor Appointment App Development: Doctor Booking App

We are deeply inspired by the popular apps we create CLONE PRODUCTS off but we by no means acquire any source code from any of these awesome companies and products.

We have taken strong and definitive steps to ensure we don’t step any legal boundaries with any other popular product. We use the word CLONE mostly as a marketing trick and we in NO WAY reverse engineer any app to make our products. All our products have been built ground up in the company.

We have also taken steps to ensure we add unique flavors into the product to guarantee they stand out in the market-place. We have also ensured we put in unique UI elements so that it does not look exactly the same as any other popular product.

Most secure app infrastructure in the market where security extends from the mobile app to the API’s.

  1. Use of keychain on iOS and Android to store all credentials.
  2. All API’s are secured with a wildcard SSL certificate.
  3. Use of JWT and JWE for securing all API’s.
  4. Load Balancer supported for horizontal scaling.
  5. All customer data on the server is encrypted using 128 bit AES encryption.
  6. Tele call between patient and healthcare professional is via secure WebRTC which is running on a secure WebRTC gateway which in-turn is running on a on-premise ( self hosted or cloud hosted ) server infrastructure.
  7. Rate limit API and controller access to minimize the harm from automated attack tooling.
  8. App secured from any DB injection.
  9. App protected from clickjacking protection, XSS, MIME-Sniffing, HSTS, HPKP or set the CORS settings.
  10. Security headers are enabled.
  11. Scripts are not deployed with default credentials, particularly for admin users.
  12. Uses a server-side, secure, built-in session manager that generates a new random session ID with high entropy after login. Session IDs should not be in the URL. Ids should also be securely stored and invalidated after logout, idle, and absolute timeouts.
  13. JWT tokens are invalidated on the server after logout.

At the time of writing this page we have no RESELLERS of our products. We also don’t allow any of our customers to re-sell the product once they acquire it from us. We do share the source code of the product with our customers but we provide them with a perpetual license which is bound by a contract that we sign when we are issued a purchase order. There is no license key in our software products but the legal contract that we sign prohibits our customers from re-selling our source code to any one else.

We built Appscrip.com with a mission to accelerate your journey to become an entrepreneur. Every entrepreneur’s dream is to be acquired for multi million dollars and therefore we in no way prohibit you from selling your company to anybody else. The perpetual license will be transferred to the company that acquires your company and the same rules from point (4) will apply to that company as well.

 

We sign NDA with our clients to ensure we don’t disclose their idea to anybody else. We usually have a product road map and all our products have a rate card that details what features we have on them and what are coming out soon. Anything outside that list can be protected with an NDA that we readily agree to sign. Therefore, your idea is perfectly safe with us.

We provide free patches for bugs on our core products for a year after purchase. These patches are supplied via GIT pushes to your source code repository. We however don’t do the actual code merge etc for you as that would cost us man hours.

We have paid support plans available. We know our apps best so for most of our customers it makes a lot of sense to hire our team for support. We have different support packages available depending on the SLA required ( Service Level Agreements).

Logically thinking if you do buy our app and you want to customize it, there is no better team than ours to do it for you since we have developed all the underlying base code.

We have the biggest range of pre-built business applications in the market that cover several business models. We built all these products with the sole aim of reducing time to market and cost to market for our customers.

On average it costs over $100,000 to build most of these products that we have, so using them as a base to build your customized business idea will definitely bring your costs and time down significantly.

Most custom software development companies pitch you a full project plan to develop a product from scratch, a process that might take months and cost you pot loads of money, where-as we pull something out from our repotriotire, customize it and voila we have you a product in let’s say 60 days 🙂

In case you do have an idea that is not similar to any of our pre-built products we can surely develop something totally custom, from scratch for you. We will try to re-use some of the micro-services and reusable software components to do some rapid application development.

We have done this successfully for large corporations who have raised multi million dollars in venture capital funds. Our team comes with a strong technical expertise in a broad range of technologies that cover:

  1. API Development – GoLang, Node.JS, Python, Elixir (Erlang)
  2. App Development – iOS ( Swift, Objective C) , Android (Java, Kotlin), Flutter, React Native
  3. Web Application Development – React.JS, AngularJS 9.0, Next.JS, Vue.JS
  4. Data Science & Analytics – Apache Kafka, Apache Spark, Apache Flink, Hadoop
  5. Blockchain- Hyperledger
  6. Desktop Application – Electron JS

The major costs involved for running applications of such nature are as follows:

  1. Server costs for hosting the API’s and Database – A decent configuration on AWS / Azure / Google / Digitalocean will cost you anywhere between $150-$200/month.
  2. Content Delivery Network – Apps such as these require the content to be delivered seamlessly with low latency and low bandwidth consumption. We use a CDN to ensure we are doing image / video transformations to maintain content quality at different network speeds and different devices.
  3. Text messages for verification codes – We generally use Twilio for sending text messages. The price for this depends on the country and can be tracked here @ https://www.twilio.com/pricing.
  4. Transactional emails – We generally use services like Sendgrid, Mailgun or Amazon SES for sending transactional emails. All these services usually have a free tier that should hold good for new apps.
  5. SSL – We secure all our apps via a Wildcard SSL certificate that secures all sub domains for a particular domain name. This is important for security. A pretty affordable place to get one will be here @ https://www.ssl2buy.com/alphassl-wildcard.php
  6. Cloudflare – We use Cloudflare as a firewall and also often to manage the domain. It has a free tier and that usually is good enough. If under attack like maybe a DDOS attack , Cloudflare can prove to be a pretty solid first layer of defence.
  7. Google Map API – We use google map api’s for tagging locations with a post and also for sharing locations inside the chat. A google map API key with billing enabled is required to use this service.
  8. Apple Developer Account – An apple developer account is required to host the app under your name. An account costs $99/year. Individual accounts are pretty easy to create but if you need the app to show under your company name then you will need to apply for a company account and that requires a DUNS number that you will need to first acquire to get listed as a developer with apple. Follow steps here @ https://learn.buildfire.com/en/articles/477266-how-to-create-an-apple-developer-account-and-enroll-in-the-program
  9. Google Play Developer Account – A google play developer account is required to host an app under your name / your company’s name on the Android play store. This costs $25 one time. You can get a google play developer account here @ https://play.google.com/apps/publish/signup/#EnterDetailsPlace.
  10. Domain Name – A domain name is required to host the API’s / website etc. A domain name can be bought from sources like GoDaddy etc. Price of a domain name really depends on its availability etc.
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